Customer case study — Grounds maintenance
Industry
Grounds maintenance & earthworks
Company size
Established, multi-decade operator
Region
United Kingdom
Member since
July 2024
75%
Quicker submissions
10 hrs → 2.5 hrs per bid
3×
Bid throughput
5 bids/month → 15 bids/month
100%
Capacity secured
Full operational capacity
Industry
Grounds maintenance & earthworks
Company size
Established, multi-decade operator
Region
United Kingdom
Member since
July 2024
NT Killingley is a long-established UK grounds maintenance and earthworks organisation with more than five decades of operational history. Renowned for the quality of their site services and their commitment to environmental responsibility, the company competes across a broad range of public and private sector contracts throughout the UK.
Despite their strong reputation, the bid writing process had become a significant operational bottleneck. Each submission demanded substantial time from senior staff, constraining the number of opportunities the team could pursue each month and limiting overall growth potential.
Prior to adopting mytender.io, NT Killingley was producing approximately five bids per month, with each bid requiring an average of ten hours to complete. The volume of manual effort involved meant the team was forced to be highly selective about which opportunities to pursue, leaving commercially viable contracts unconsidered due to capacity constraints rather than strategic choice.
The organisation needed a solution that could meaningfully reduce the time burden of each submission without compromising the quality and specificity that clients expect from a company of their standing.
NT Killingley began working with mytender.io in July 2024, integrating the platform into their existing bid writing workflow. mytender.io’s AI-powered bid writing environment — purpose-built for the construction and facilities management sectors — enabled the team to generate structured, high-quality first drafts significantly faster, freeing senior staff to focus on strategy, differentiation, and client-specific tailoring.
The onboarding process was phased, allowing the team to build confidence and refine their workflow before scaling. By December 2024, NT Killingley had reached full operational capacity on the platform.
Within six months of adoption, NT Killingley achieved a consistent 75% reduction in time per bid, bringing each submission from ten hours down to 2.5 hours. This efficiency gain compounded directly into throughput: the team scaled from five bids per month to fifteen — a threefold increase — without adding headcount or compromising submission quality.
The expanded capacity enabled NT Killingley to pursue opportunities that would previously have been out of reach, and by December 2024 the company had secured all of their target contracts for 2025, reaching full operational capacity ahead of the new year.
“mytender.io fundamentally changed what was possible for our bid team. We went from carefully rationing which opportunities we could pursue to being able to compete across the full breadth of the market.”
Senior leadership, NT Killingley
With a full contract book for 2025 secured and a scalable bid process now in place, NT Killingley is positioned to deploy the time savings generated by mytender.io into strategic growth — pursuing larger frameworks, exploring new geographic markets, and continuing to build on their reputation for quality and environmental stewardship across the UK.
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