Trust Centre
Your security and privacy are our top priorities. Learn about our comprehensive security measures, compliance certifications, and data protection practices.
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Find and request access to our comprehensive security documentation
Enterprise Security Built for Trust
mytender.io implements industry-leading security measures to protect your sensitive tender data and maintain the highest standards of confidentiality.
Enterprise Grade Security
Bank-level encryption with AES-256 to protect your sensitive bid data
Data Privacy Protection
GDPR compliant with comprehensive data protection and user rights
Compliance Monitoring
Regular audits and compliance checks with industry standards
Secure Document Handling
Encrypted storage and transmission of all tender documents
Access Controls
Role-based permissions and multi-factor authentication
Global Infrastructure
Secure hosting on certified cloud infrastructure worldwide
Comprehensive Security Framework
Our multi-layered security approach ensures your tender data is protected at every level, from transmission to storage and processing.
Data Encryption & Protection
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- End-to-end encryption for document uploads
- Secure key management with HSM
Access Control & Authentication
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Single Sign-On (SSO) integration
- Automated session management
Infrastructure Security
- AWS certified cloud infrastructure
- 24/7 intrusion detection systems
- Regular penetration testing
- DDoS protection and WAF
Data Governance & Privacy
- GDPR compliant data processing
- Data residency controls
- Automated data retention policies
- Right to be forgotten compliance
Security Architecture Overview
Our comprehensive security architecture leverages AWS-native services to provide enterprise-grade protection for your tender data
24/7 Security Monitoring
Our security operations centre continuously monitors all systems for threats and anomalies
Real-time Threat Detection
AI-powered monitoring systems detect and respond to security threats in real-time
Incident Response
Dedicated security team responds to incidents within 15 minutes of detection
Audit Logging
Comprehensive audit trails for all data access and system activities
Four Security Tiers for Every Requirement
From fully managed cloud to complete on-premise isolation, choose the deployment model that matches your organisation's security requirements.
Fully Managed
Our default deployment
Best for: Commercial enterprises, non-classified bids
Client Database
Data sovereignty option
Best for: Data sovereignty requirements
Client Hosted
Full infrastructure control
Best for: Government contractors, sensitive data
Complete Isolation
Amazon Bedrock LLMs
Best for: Defense contractors, classified programs
Key Security Guarantees Across All Tiers
Zero Training Guarantee
Your data is never used to train AI models—ever. Inference-only processing with contractual guarantees from all LLM providers.
CREST Pen Test Approved
Higher security standard than Cyber Essentials. Independently verified penetration testing by CREST-accredited professionals.
Defense-Ready Options
Tier 4 supports ITAR compliance, IL4/IL5 requirements, and NATO SECRET classifications with appropriate approvals.
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Leading organisations across the UK trust mytender.io with their most sensitive tender data
