How Apex Facilities Won a £4.2M Premier League Stadium Contract Using AI (Case Study)
Discover how a facilities management company beat 12 competitors to win a major Premier League stadium contract using AI-powered tender writing. Full case study with exact strategies.
MyTender Team
Success Stories
This detailed case study reveals the exact strategies, timelines, and tools they used to win their biggest contract ever.
The Challenge: David vs. Goliath in Stadium Management
Client Profile
- Company: Apex Facilities Ltd
- Size: 85 employees
- Annual Revenue: £12M
- Previous Experience: Championship and League One clubs only
The Opportunity
- Contract: 5-year stadium facilities management
- Value: £4.2M total (£840K annually)
- Scope: Complete stadium maintenance, matchday operations, hospitality services
- Competition: 12 bidders including 3 multinational FM companies
The Obstacles
Apex Facilities faced significant challenges:- No Premier League experience
- 1/10th the size of main competitors
- Only 2 bid writers (vs. teams of 20+)
- 21-day tender deadline
- 127-page tender document with 89 scored questions
The Game-Changer: Deploying AI-Powered Tender Writing
Apex Facilities had recently adopted MyTender's AI platform. This became their secret weapon.
Week 1: Strategic Analysis (Days 1-7)
Traditional Approach Time: 5 days AI-Powered Time: 4 hoursUsing MyTender's AI analysis, the team:
- Extracted all 89 requirements in 15 minutes
- Identified 23 critical scoring criteria
- Discovered the club's emphasis on sustainability (mentioned 47 times)
- Found 3 pain points from the incumbent's poor performance
Week 2: Content Development (Days 8-14)
Traditional Approach: 80-100 hours of writing AI-Powered Approach: 12 hours of writing + refinementThe AI platform:
- Generated first drafts for all 89 questions
- Customized responses to emphasize fan experience
- Incorporated sustainability themes throughout
- Suggested relevant case studies from their database
Week 3: Polish and Perfect (Days 15-21)
Instead of rushing to meet the deadline, Apex Facilities had a full week to:
- Add compelling visuals and infographics
- Conduct 3 rounds of executive review
- Perfect their pricing strategy
- Create a stunning executive summary
The Winning Edge: 5 Strategies That Made the Difference
1. Fan-First Philosophy
While competitors focused on cost savings, Apex Facilities positioned everything around enhancing fan experience:- Proposed a "Matchday Excellence Team"
- Detailed 15-minute response times for fan-reported issues
- Introduced a fan feedback app integration
2. Data-Driven Innovation
The AI helped quantify their proposals with compelling metrics:- 99.7% matchday readiness rate at current clubs
- 34% reduction in maintenance costs through predictive analytics
- 4.8/5 average fan satisfaction scores
3. Sustainability Leadership
Addressing the club's hidden priority:- Carbon-neutral maintenance operations by Year 2
- 60% reduction in single-use plastics
- Local supplier commitment (85% within 20 miles)
4. Visual Storytelling
With time saved on writing, they created:- 3D visualizations of proposed improvements
- Infographic journey maps for matchday operations
- Video testimonials from current clients
5. Risk Mitigation Focus
The AI identified risk concerns in the tender:- Detailed 90-day mobilization plan
- £2M insurance coverage specifics
- Named key personnel with Premier League experience (hired specifically)
The Results: A Stunning Victory
Announcement Day
Apex Facilities scored:- Technical Score: 92/100 (Highest)
- Commercial Score: 88/100 (Second highest)
- Overall Position: 1st place
Client Feedback
"Apex Facilities' proposal was in a different league. While others gave generic responses, they understood our unique challenges and presented innovative, costed solutions. Their focus on fan experience aligned perfectly with our values." – Procurement Director, Premier League ClubThe Numbers That Matter
- Contract Value: £4.2M (350% larger than previous biggest contract)
- Tender Preparation Time: 36 hours (vs. 150 hours typical)
- Cost to Bid: £3,200 (vs. £15,000 traditional approach)
- ROI on MyTender Investment: 8,400%
Lessons Learned: How to Win Against Bigger Competitors
1. Speed is a Competitive Advantage
"Having a polished bid three days early let us add touches that made us memorable," says Mitchell. "Our competitors were still writing when we were perfecting."2. AI Finds Hidden Requirements
The platform identified subtle priorities human readers missed, like the 47 mentions of sustainability scattered throughout different sections.3. Quality Beats Quantity
Apex Facilities submitted 127 pages. The average competitor submitted 400+. But every page directly addressed scoring criteria.4. Specificity Wins
Instead of "we will maintain the stadium," they wrote "our 6-person rapid response team will address premium suite issues within 12 minutes on matchdays."5. Time for Strategy Matters
"The AI gave us time to think strategically instead of just responding to questions. That's what won it."Your Playbook: Winning Major Contracts with AI
For Facilities Management Companies:
- Analyze Before Writing: Use AI to find hidden priorities
- Focus on End Users: Fans, visitors, and employees – not just the procurement team
- Quantify Everything: Replace adjectives with numbers
- Show, Don't Tell: Use visuals, case studies, and testimonials
- Plan Your Time: 20% analysis, 40% writing, 40% perfecting
For Any Industry:
- Read Between the Lines: AI can detect patterns humans miss
- Customize Relentlessly: Generic responses lose to specific solutions
- Invest in Presentation: First impressions matter enormously
- Build Trust Fast: Address risks before they ask
- Be Bold: Smaller companies can outmaneuver giants with the right tools
The Technology That Made It Possible
Apex Facilities' success wasn't luck – it was powered by MyTender's AI platform:
Intelligent Analysis
- Extracts all requirements instantly
- Identifies scoring criteria and weightings
- Discovers hidden priorities through pattern recognition
Smart Content Generation
- Creates customized first drafts in minutes
- Maintains consistent tone and messaging
- Incorporates win themes throughout
Knowledge Management
- Searchable database of all past bids
- Automatic suggestion of relevant case studies
- Version control and compliance checking
Collaboration Tools
- Real-time team editing
- Task management and deadlines
- Executive review workflows
From Underdog to Champion
Six months ago, Apex Facilities wouldn't have even attempted this bid. Today, they're preparing to mobilize at one of England's most iconic stadiums.
"MyTender didn't just help us write faster – it helped us write better," reflects Mitchell. "We could finally show what makes us special instead of rushing to meet deadlines."Start Your Own Success Story
Apex Facilities proves that with the right tools, smaller companies can compete with – and beat – industry giants.
Three Steps to Your First Major Win:- Stop competing on size – Compete on quality and innovation
- Invest in AI tools – Level the playing field with technology
- Focus on value – What matters to the end client?
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Results vary by organization. Apex Facilities' success was driven by combining MyTender's AI platform with strong service delivery and strategic thinking. Names and some details have been adjusted for confidentiality while maintaining the accuracy of results.Tags
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