How Professional Security Saved 250+ Hours Across 9 Tenders with mytender.io
Industry
Security Services | Commercial
Teams
Medium Enterprise
Company Size
Bid Team & Operations
Products Used
Team Solution
250+
Hours Saved
28hrs
Average per tender
65%
Time reduction
Industry
Security Services | Commercial
Teams
Medium Enterprise
Company Size
Bid Team & Operations
Products Used
Team Solution
The customer service is impeccable or certainly has been on my end. MyTender are keen to ensure we're happy with the service and are regularly requesting feedback on how they could improve.
Heather Phillips, Bid Manager
We have saved in excess of 250 hours on just 9 tenders already.
Meet Professional Security
Professional Security is a leading security services provider specializing in comprehensive security solutions for commercial, industrial, and residential clients. With a strong presence in the UK market, they regularly compete for high-value security contracts across multiple sectors.
With expertise spanning manned guarding, mobile patrols, alarm response, and specialized security consulting, Professional Security delivers trusted protection services that give clients peace of mind. Their commitment to excellence and regulatory compliance has made them a preferred partner for organizations requiring reliable, professional security solutions.
Operating in an increasingly competitive tender landscape, Professional Security needed to streamline their bid writing processes while maintaining the high standards their clients expect.
The Challenge
Professional Security was facing significant challenges with their tender process. Each bid required 40-50 hours of manual preparation, stretching their bid team thin and limiting their capacity to pursue additional opportunities. Despite similarities between security tenders, the team was recreating content from scratch for each submission, leading to inefficiencies.
The manual processes were not only time-consuming but also created inconsistencies in quality levels across different submissions. With growing market opportunities, Professional Security needed a solution that would allow them to scale their bid capacity without proportionally increasing their team size.
Time constraints were becoming a critical bottleneck, potentially causing them to miss valuable contract opportunities and affecting their overall win rates in an increasingly competitive security services market.
Objectives
Reduce bid preparation time
Streamline resources consumed by each tender to focus on strategic opportunities
Increase tender capacity
Handle more opportunities with existing team without compromising quality
Improve consistency
Ensure consistent quality and compliance across all tender submissions
Approach
Deploy mytender.io licenses to bid team
Centralise security-specific content library
Optimise templates for security compliance
The Solution & Results
Professional Security implemented MyTender's comprehensive AI bid writing platform to transform their tender processes. The platform provided automated document analysis, intelligent content generation tailored for security services, and a centralized content library for reusable security-specific responses.
The results were immediate and impressive:
• 250+ hours saved across just 9 tenders
• 65% reduction in bid preparation time (from 43 hours to 15 hours average)
• 167% increase in tender capacity (from 9 to 24 potential tenders per month)
• 100% compliance accuracy with automated validation
• £18,750 value of time saved based on hourly rates
The platform's AI-powered content generation, combined with security industry-specific templates and compliance checking, enabled Professional Security to maintain high-quality submissions while dramatically reducing the time investment required per tender.
Perhaps most importantly, the exceptional customer service provided by MyTender ensured smooth implementation and ongoing optimization, with rapid response times to any questions or issues that arose during the process.
Key Success Metrics
Long-term Impact
The transformation achieved by Professional Security demonstrates the power of combining AI technology with human expertise in the security sector. The time savings have allowed their team to focus on strategic relationship building and business development rather than repetitive content creation.
With the capacity to handle 167% more tenders using the same team, Professional Security has positioned itself for significant growth while maintaining the quality standards that their clients expect. The consistent, compliant responses generated through MyTender have also contributed to improved client confidence and stronger proposal outcomes.
Most importantly, the partnership approach taken by MyTender, with regular feedback sessions and continuous platform improvements, has created a foundation for ongoing optimization and success in the competitive security services market.
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