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The requirements and scope of this tender include the British Council's UK headquarters and all UK-based offices. The supplier shall provide End User Computing (EUC) and on-site IT support services for the British Council's UK estate, primarily residing at Stratford, with a...
Buyer
British Council
Location
London
Deadline
Closes 9 Nov 2026
Value
£1.2m
Key dates and value
Status
Closed
Submission deadline
14 May 2026
Published
30 Apr 2026
Estimated value
£800k
Contract start
8 Jun 2026
Contract end
7 Jun 2027
Location
London, London
Notice type
UK4
Buyer type
Local Authority
Overview
The British Council is seeking to appoint a single supplier to provide UX research, information architecture, and digital design services.
The appointed supplier will deliver specialist UX and design services to support a rolling programme of enhancements, including UX audits, user research, usability testing, information architecture improvements, wireframing, prototyping, accessible and responsive UI design, design system development, and developer handover documentation.
The website is built using Craft CMS and all design outputs must be compatible with the existing CMS architecture, supporting modular, scalable, and reusable components. Work will be commissioned on a project or call-off basis in line with agreed governance and business priorities.
The objectives of this engagement are to improve user experience and clarity across key journeys, strengthen accessibility compliance (including WCAG 2.2 AA), increase engagement and conversion performance, ensure sustainable and future-proof design solutions, and enable effective collaboration across internal teams and external partners.
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What to check before you submit a response to a tender like this one.
1Read the specification and every tender document, including clarification answers the buyer has published.
2Check the selection criteria and any pass or fail questions before you start writing.
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72150000 Computer audit consultancy and hardware consultancy services
72230000 Custom software development services
72240000 Systems analysis and programming services
72260000 Software-related services
About the buyer
BRITISH COUNCIL(THE) has published 38 tender notices since 27 Oct 2023, with a combined advertised value of £12.7m. 3 of them are currently open.
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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.