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UK_1184- UX Research and Digital Design services

BRITISH COUNCIL(THE)

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Key dates and value

Status: Closed
Submission deadline: 14 May 2026
Published: 30 Apr 2026
Estimated value: £800k
Contract start: 8 Jun 2026
Contract end: 7 Jun 2027
Location: London, London
Notice type: UK4
Buyer type: Local Authority

Overview

The British Council is seeking to appoint a single supplier to provide UX research, information architecture, and digital design services. The appointed supplier will deliver specialist UX and design services to support a rolling programme of enhancements, including UX audits, user research, usability testing, information architecture improvements, wireframing, prototyping, accessible and responsive UI design, design system development, and developer handover documentation. The website is built using Craft CMS and all design outputs must be compatible with the existing CMS architecture, supporting modular, scalable, and reusable components. Work will be commissioned on a project or call-off basis in line with agreed governance and business priorities. The objectives of this engagement are to improve user experience and clarity across key journeys, strengthen accessibility compliance (including WCAG 2.2 AA), increase engagement and conversion performance, ensure sustainable and future-proof design solutions, and enable effective collaboration across internal teams and external partners.

CPV codes

72140000 Computer hardware acceptance testing consultancy services
72150000 Computer audit consultancy and hardware consultancy services
72230000 Custom software development services
72240000 Systems analysis and programming services
72260000 Software-related services

About the buyer

BRITISH COUNCIL(THE) has published 40 tender notices since 7 Oct 2023, with a combined advertised value of £13.9m. 5 of them are currently open.

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.

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