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UK 777 IT Onsite Operations and Infrastructure supporting services

British Council

Key dates and value

Status
Open
Submission deadline
9 Nov 2026
Published
19 Oct 2026
Estimated value
£1.2m
Contract start
1 Apr 2027
Contract end
31 Mar 2030
Location
London, London
Notice type
UK4

Overview

The requirements and scope of this tender include the British Council's UK headquarters and all UK-based offices. The supplier shall provide End User Computing (EUC) and on-site IT support services for the British Council's UK estate, primarily residing at Stratford, with a physical presence in Manchester and primarily remote support for Belfast, Cardiff, Edinburgh, and Coventry site, with occasional site visits as required. Complementing the British Council Digital and Technology team (D&T), the supplier will deliver hands-on, desk-side, and infrastructure support where remote resolution is not feasible by either our Global Service Desk (GSD) or Central Infrastructure Team (CIT). The Contract awarded will be for a duration 3 years with an option for extensions of up to 4 additional annual extensions. As a first step, interested suppliers are required to complete and sign the Non-Disclosure Agreement (NDA) and Annex 2, the Procurement-Specific Questionnaire. Upon receipt of the completed and signed documents, the British Council will provide access to the full tender pack and all relevant supporting documentation.

CPV codes

  • 72000000 IT services: consulting, software development, Internet and support

About the buyer

British Council has published 138 tender notices since 27 Oct 2023, with a combined advertised value of £10.6m. 10 of them are currently open.

How to apply

Tender documents and submissions are handled on the official portal (Find a Tender). Register there to download the documents and submit your response before the deadline.

View the original notice on Find a Tender

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.