The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

South Yorkshire Mayoral Combined Authority

Key dates and value

Status: Open
Submission deadline: 16 Nov 2026
Published: 16 Oct 2026
Estimated value: £300k
Contract start: 11 Jan 2027
Contract end: 31 Mar 2030
Location: Sheffield, Yorkshire and the Humber
Notice type: UK4

Overview

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including: - Branded White-Labelled Website - Subscription and Payment Management - Customer Qualification and Checks - Insurance and Theft Management - Asset Tracking and Bike Allocation - Customer Order Ticketing - IoT (Internet of Things) Integration, including GPS Tracking - Data Collection - Customer Service and Customer Relationship Management (CRM) - Legal and Compliance - Management Information, Reporting and Analytics

CPV codes

48445000 Customer Relation Management software package
72212445 Customer Relation Management software development services
72220000 Systems and technical consultancy services
79980000 Subscription services

About the buyer

South Yorkshire Mayoral Combined Authority has published 76 tender notices since 18 Oct 2023, with a combined advertised value of £72.6m. 5 of them are currently open.

How to apply

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View the original notice on Find a Tender

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.