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RFQ - CMS Provider for Museums

Royal Borough of Kensington and Chelsea

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Key dates and value

Status
Closed
Submission deadline
31 May 2026
Published
30 Apr 2026
Estimated value
£99k
Contract start
1 Aug 2026
Contract end
31 Jul 2029
Location
London, London
Notice type
UK4
Buyer type
Local Authority

Overview

Leighton House and Sambourne House, the Museums, together with the Local Studies and Archive department at Kensington Central Library have jointly been using a CMS system called Calm provided by the supplier Axiell for the last 20 years (specific time frame unknown?). This system will be terminated by the supplier 31/12/27 and we are therefore looking for a new system. It is unclear at this stage whether Museums will again be joined with the Local Studies department for a new system. Ideally Museums would prefer a stand alone system that was best suited to their needs which are more object based than archival and would enable a better public portal to search for and display objects in the Museums collections. The current system is hosted by RBKC in house however all new systems would be hosted externally with the supplier. This would result in any IT issues being resolved quickly. A CMS system is vital to the running of the Museums as all objects are recorded here with images, in-depth information, notes on conservation issues, loans, location, donors, etc. Leighton House is an Arts Council accredited museum and Sambourne House is working towards accreditation. Part of being accredited means careful record keeping and implementing Spectrum compliant information (all CMS providers we are considering are Spectrum compliant). It is important to chose the provider that is best suited to the Museums needs.

CPV codes

  • 22841000 Collection albums
  • 30144400 Automatic fare collection
  • 92500000 Library, archives, museums and other cultural services
  • 92520000 Museum services and preservation services of historical sites and buildings
  • 92521000 Museum services
  • 92521100 Museum-exhibition services

About the buyer

Royal Borough of Kensington and Chelsea has published 26 tender notices since 27 Oct 2023, with a combined advertised value of £229m. 15 of them are currently open.

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