Provision of Professional Interpreting and Translation Services
King's College Hospital NHS Foundation Trust
Key dates and value
Status
Open
Submission deadline
7 Oct 2026
Published
7 Sept 2026
Estimated value
£2m
Contract start
4 Jan 2027
Contract end
3 Jan 2030
Location
London, London
Notice type
UK4
Buyer type
NHS Trust
Overview
King’s College Hospital NHS Foundation Trust is seeking to appoint a single supplier to provide a comprehensive, high-quality Interpretation and Translation Service across all Trust sites, including King's College Hospital (Denmark Hill), Princess Royal University Hospital (PRUH), Orpington Hospital, Beckenham Beacon, Queen Mary's Hospital Sidcup and associated community locations. The service is intended to support safe, equitable and patient-centred care by enabling effective communication between patients, carers, families and healthcare professionals.
The scope includes the provision of face-to-face, telephone, video and interpreting services, together with British Sign Language (BSL) and other non-spoken language support services. The provider will also be required to deliver written translation services for clinical and non-clinical documents, accessible formats such as Braille and Easy Read, and a secure technology-enabled booking, reporting and management platform.
The service must operate across a diverse patient population representing more than 80 languages and support both planned and urgent care pathways. The successful provider will be expected to deliver a responsive, scalable and innovative service model that complies with NHS information governance, safeguarding, accessibility and equality requirements, whilst incorporating appropriate human oversight for AI-enabled solutions.
The Contracting Authority intends to award a single-provider contract to ensure consistent service delivery, quality assurance, governance, performance reporting and patient experience across the Trust.
CPV codes
79540000 Interpretation services
About the buyer
King's College Hospital NHS Foundation Trust has published 8 tender notices since 7 Oct 2023, with a combined advertised value of £4.4m. 2 of them are currently open.
How to apply
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Buyer
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Location
London
Deadline
Closes 9 Oct 2026
Value
£2.6m
Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.
