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NHS24 Workforce Management Solution

NHS 24

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Key dates and value

Status: Closed
Submission deadline: 5 Aug 2026
Published: 3 Jul 2026
Estimated value: £3m
Location: Scotland

Overview

NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integration, data migration, training, support, maintenance and related professional services. The Framework will support replacement of NHS 24âs existing WFM solution and will be available for use by NHS 24 and the Scottish Ambulance Service as named participating authorities. NHS 24 is the intended initial call-off customer. The Scottish Ambulance Service is included on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework. The solution must support 24/7 workforce planning and operational management, including forecasting, scheduling, rostering, leave management, reporting, integration with relevant operational and business systems, mobile/self-service access, security, data protection, service management and ongoing support.

CPV codes

48000000
48100000

About the buyer

NHS 24 has published 3 tender notices since 7 Oct 2023, with a combined advertised value of £6m. 1 of them are currently open.

How to apply

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View the original notice on Public Contracts Scotland

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Source: Public Contracts Scotland. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.

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