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Mystery Shopping Market Research for TransPennine Trains Limited

Transpennine Trains Limited

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Key dates and value

Status
Closed
Submission deadline
21 Jul 2026
Published
23 Jun 2026
Estimated value
£375k
Contract start
1 Oct 2026
Contract end
30 Sept 2027
Location
Manchester, North West England
Notice type
UK4

Overview

TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland. We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring. We are looking for a service provider to support with our mystery shopping programme. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./3K9M892546 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3K9M892546

CPV codes

  • 79310000 Market research services

About the buyer

Transpennine Trains Limited has published 10 tender notices since 27 Oct 2023, with a combined advertised value of £17.1m. 3 of them are currently open.

How to apply

Tender documents and submissions are handled on the official portal (Find a Tender). Register there to download the documents and submit your response before the deadline.

View the original notice on Find a Tender

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.