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Ambient Voice Technology (“AVT”) Solutions

Digital Health & Care Wales

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Key dates and value

Status
Closed
Submission deadline
16 Sept 2026
Published
21 Aug 2026
Estimated value
£10m
Location
Wales

Overview

Digital Health and Care Wales (DHCW), on behalf of NHS Wales organisations and General Medical Services (GMS) providers, is seeking to establish an Open Framework Agreement for Ambient Voice Technology (AVT) solutions. The Agreement will support the adoption of innovative technologies that can improve clinical documentation processes and enable more efficient delivery of patient care. AVT unobtrusively record patient and caregiver conversations and convert dialogue into structured outputs with minimal user intervention. These technologies are designed to support clinical documentation and workflows, enabling clinicians to focus on patient interaction while maintaining accurate and timely records. AVT solutions may include: • Ambient voice capture • Real-time speech-to-text transcription • Generative AI summarisation • Suggested structured clinical coding • Intelligent summarisation • Automated template population • Review and approval workflows • Integration with GP Systems (currently EMIS Web) • Insights and reporting Within NHS Wales, AVT is positioned as a capability to support General Practice efficiencies and enhance patient care through improved documentation workflows. For full details of this requirement, please refer to the tender documents published in eTenderWales, Jaggaer (formerly Bravo Solution) ITT 126244 https://etenderwales.ukp.app.jaggaer.com/web/login.shtml

CPV codes

  • 48000000 Software package and information systems

About the buyer

Digital Health & Care Wales has published 17 tender notices since 27 Oct 2023, with a combined advertised value of £57.5m.

How to apply

Tender documents and submissions are handled on the official portal (Sell2Wales). Register there to download the documents and submit your response before the deadline.

View the original notice on Sell2Wales

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Source: Sell2Wales. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.