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Out of hours call handling

Phoenix Community Housing

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Key dates and value

Status
Closed
Submission deadline
9 Oct 2026
Published
20 Aug 2026
Estimated value
£38k
Contract start
11 Jan 2027
Contract end
11 Jan 2030
Location
London, London
Notice type
UK4

Overview

Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.

CPV codes

  • 98000000 Other community, social and personal services

About the buyer

Phoenix Community Housing has published 3 tender notices since 27 Oct 2023, with a combined advertised value of £142k.

How to apply

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View the original notice on Find a Tender

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.