NS&I Digital Market Intelligence Support service

NS&I

Key dates and value

Status: Open
Submission deadline: 2 Nov 2026
Published: 7 Oct 2026
Estimated value: £125k
Contract start: 8 Dec 2026
Contract end: 7 Dec 2027
Location: London, London
Notice type: UK4

Overview

A digital and fintech insight agency is required to help NS&I monitor the external competitor landscape, particularly focusing on fintechs, technology, open banking developments and digital innovations. NS&I require a supplier that has expansive knowledge of the digital and fintech sector with comprehensive market coverage across challenger and incumbent banks. The supplier should be able to provide monitoring over an extensive list of competitors within the UK and around the world. Knowledge and learnings from other sectors (e.g. retailers, utility providers etc.) would be advantageous. Brief summary of requirements: • Provide NS&I with detailed insights on end to end customer user journeys and benchmark NS&I against best in class experiences. • Deliver deep dive presentations when required. • Provide a secure online platform containing a comprehensive library of insights. • Through the use of research credits, provide a review of NS&I’s projects. • Provide regular news alerts on the latest digital and innovation developments within financial services. The tender documents, including the full specification, terms and conditions and invitation to tender document can be accessed at: https://app.panacea-software.com/nsandi/Login.aspx Bidders should refer to the Instructions to Bidders document, which provides detailed instructions on the procurement process. Tender responses must be submitted before the deadline, via the Panacea electronic procurement portal: https://app.panacea-software.com/nsandi/Login.aspx

CPV codes

79310000 Market research services

About the buyer

NS&I has published 22 tender notices since 9 Oct 2023, with a combined advertised value of £125k. 9 of them are currently open.

How to apply

Tender documents and submissions are handled on the official portal (Find a Tender). Register there to download the documents and submit your response before the deadline.

View the original notice on Find a Tender

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.

Overview

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