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Customer Engagement Platform (CEP) Framework

Scottish Enterprise

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Key dates and value

Status
Closed
Submission deadline
8 Oct 2026
Published
28 Aug 2026
Estimated value
£29.2m
Location
Scotland

Overview

Scottish Enterprise are putting place a framework for the provision of a customer engagement platform and associated implementation and professional services. The framework is being established to allow for named partner bodies to access the framework through their own call off. The framework will be awarded for the full scope outlined in the Invitation to Tender (ITT). The framework will be in place for 4 years and call-offs will not exceed 10 years in duration. At the same time Scottish Enterprise will award a call-off for their own specific requirements as outlined.

CPV codes

  • 72227000
  • 72263000
  • 72267100

About the buyer

Scottish Enterprise has published 20 tender notices since 27 Oct 2023, with a combined advertised value of £30.5m. 3 of them are currently open.

How to apply

Tender documents and submissions are handled on the official portal (Public Contracts Scotland). Register there to download the documents and submit your response before the deadline.

View the original notice on Public Contracts Scotland

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Source: Public Contracts Scotland. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.