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CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES

Southend-on-Sea City Council

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Key dates and value

Status
Closed
Submission deadline
21 Jul 2026
Published
7 Jul 2026
Estimated value
£100k
Contract start
5 Aug 2026
Contract end
5 Oct 2026
Location
Southend-on-Sea, East of England
Notice type
UK4
Buyer type
Local Authority

Overview

Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge, particularly on programme design and implementation approach.

CPV codes

  • 73000000 Research and development services and related consultancy services

About the buyer

Southend-on-Sea City Council has published 65 tender notices since 27 Oct 2023, with a combined advertised value of £303m. 2 of them are currently open.

How to apply

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Source: Find a Tender. Contains public sector information licensed under the Open Government Licence v3.0. Details may change; always check the original notice before bidding.